Banking and Financial Services Ombudsman’s Bulletin 57 (pdf) discusses the requirements of the Privacy Act in relation to the listing of overdue payments and the inter-relationship of credit listing with the requirements of the Uniform Consumer Credit Code .

The article considers:

• Listing without prior warning
• Listing amounts less than 60 days overdue
• Providing accurate information to customers

The Bulletin also discusses recovery of enforcement costs by financial services providers.