The Senate Rural and Regional Affairs and Transport References Committee has published its report on bank closures in regional Australia. Background.

Its recommendations include:

• that the Australian Government adopt a policy recognising access to financial services as an essential service. To this end, it should commit to guaranteeing reasonable access to cash and financial services for all Australians.
• that the Australian Government urgently develop a mandatory Banking Code of Conduct or Customer Service Code, incorporating a robust branch closure process, to be administered by a regulator with expertise in consumer protection.

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