Internet banking in Australia

APRA has released its 2007 ADI Points of Presence publication.

Unfortunately APRA does not obtain separate data on which ADI’s offer internet banking despite the risks associated with it.

The publication contains a break up between "face to face" (eg branch) and “non face-to-face” customer contact (eg telephone banking) by ADI’s but it does not regard internet banking as a separate reportable service channel.

 

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