A merger of 2 or more businesses must be successfully executed in order to achieve the forecast benefits. And when the businesses are in a highly regulated industry such as financial services, there are more obstacles.
In How to host a merger, Ingrid Jackson summarises the steps the Commonwealth Bank of Australia and Colonial Limited took in their merger in 2000 and what has happened since then. She succinctly identifies the regulatory issues as well as the importance of communication with shareholders, employees and customers.