APRA has released a material service provider register template.

The use of the template is APRA’s preferred method for regulated entities to submit their registers to APRA for meeting the requirement of paragraph 51 of Prudential Standard CPS 230 Operational Risk Management (CPS 230).

However, entities may choose to provide this information to APRA in a different manner.

A completed material service provider register is to be submitted back to APRA by authorised deposit-taking institutions (ADIs), superannuation trustees, and insurers by 1 October 2025.

The template requires identification of the relevant critical operation being provided as listed in para 36 of CPS 230 and all tolerance levels.

Details of fourth parties who support a third party are optional but APRA says this information is important in understanding the concentration risk of fourth Parties that support a specific Material Arrangement in undertaking a Critical Operation.

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