FOS has consolidated its publications in relation to its approach to disputes involving responsible lending here.
FOS deals with:
- Common errors in FSPs’ assessments of consumer loans
- How it works out a consumer’s loss
- How it approaches responsible lending disputes taking into consideration legal principles, industry codes and good industry practice
- Low doc loans.
It has separately published the case studies used in its “Responsible Lending Approach” here
You can read COSL’s position statement on responsible lending here.